Feedback

This should be improved with filtering, categories, folders etc etc etc.

Hi team! There have been some instances of clients submitting projects for editing that they're set to Archived. This causes some confusion as the project doesn't show up in the queue on the traffic page and can cause projects to get missed. If the system can be changed so that projects have to be Active to be submitted, as well as so that projects that are currently in Editing can't be moved to Archived, that'd be helpful. Thanks!

Hi! Over time I've had to field a lot of questions from clients who are confused as to how to submit comments on Completed videos that they're looking to reopen for editing. The View Completed Video page for a project can accept comments, which clients tend to view as meaning this is the page where they can submit any change requests they require for a video in order to send it back to the Production Team. However, these comments are restricted specifically to this page, and do not transfer over to the Request Changes page which is where clients can make comments to submit to Production. This results in clients often marking up their comments on the View Completed Video page, only to find out that they can't be passed on to Production, meaning they have to mark up all their comments again on the Request Changes page. This can be very tedious if they've made a lot of comments already. Is there any way to make it so that the comments between the View Completed Video page can transfer to the Request Changes page rather than being two totally separate sets of comments? Or to have commenting on the View Completed Video page removed? If those aren't possible, it'd be great to at least have instructions on how commenting on the View Completed Video page works in order to clarify the situation and reduce the chance of users accidentally leaving comments they'll just have to leave again.

Hi team, flagging a visibility issue regarding the @tagging feature within the REVIEW's ADD COMMENT box. @tagging is not in the option when a user enters the first comment. The feature becomes available only when the comment gets edited, or replied to. Plus, the @tagged names options are hidden under/below the comment box. If the user did not know it, would not know to scroll up to see that the tagged names are below the box. It would be great if the @tagging feature, or the selection list can be improved, or 'bring to front' of the window, when the team has the capacity on the roadmap. Cheers, Kim

Currently on Shootsta Admins have the ability to click start/stop reviewing, which is not very helpful, as ETLs, AMs and Senior Editors should all be able to do this as well.

Hey in non 16:9 monitors fullscreen videos resize incorrectly (the resize for the horizontal but the vertical is all off).

Hey, I would love for the play and pause button to work to start and stop a video when watching it (either full screen or not)

Cast seems to be triggering the Mac camera even when not signed in? Even when I click on the menubar icon to 'hide' cast, It also sits in the background and the Camera light is still on...